Freshservice (Freshworks) email provider statistics and deliverability context
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According to Live Direct Marketing's daily Tranco top-1M scan (September 12, 2026), Freshservice (Freshworks) is the SaaS sender for 402 domains — 0.06% of 629,828 SPF-publishing domains. Its strongest TLD is .com (60.7% of its domains). Detection: include: mechanisms in the SPF record.
Last updated from the 2026-09-12 DNS snapshot.
What Freshservice (Freshworks) represents in this dataset
Freshservice — IT service desk by Freshworks.
Directory category: Saas. The classification comes from include: mechanisms in the SPF record. It describes observed DNS infrastructure, not a commercial relationship and not the placement of any individual message.
What the 2026-09-12 snapshot shows about Freshservice (Freshworks)
Across 47 distinct TLDs its top three are .com (60.7%), .org (7.0%), .edu (5.2%) — together 72.9% of the 402 domains, which makes the footprint narrow — three TLDs cover most of it, which is typical of a regional or single-market operator. The service most often observed on the same domains is Microsoft 365 (Mailbox, 202 domains, 50.2% of them), followed by Google Workspace (15.9%). Directly comparable by the same detection rule: Shopify, Pardot (Salesforce), CodeTwo Email Signatures 365. Ranking between them reflects what is published in DNS, not delivery quality or volume sent. All figures come from a single daily DNS snapshot (2026-09-12); a domain appears here when its published records match the include: mechanisms in the SPF record rule, which is an infrastructure fact, not a commercial relationship.
Commonly used together with Freshservice (Freshworks)
What else the same 402 domains use — cross-tabulated from the same daily snapshot (2026-09-12).
| Type | Service | Domains | Share of Freshservice (Freshworks) users |
|---|---|---|---|
| Mailbox | Microsoft 365 | 202 | 50.2% |
| Mailbox | Google Workspace | 64 | 15.9% |
| Mailbox | Mimecast | 50 | 12.4% |
| Mailbox | Proofpoint | 28 | 7.0% |
| Mailbox | Barracuda | 18 | 4.5% |
| Mailbox | Self-Hosted | 8 | 2.0% |
TLD distribution (top 30 of 47)
Frequently asked questions
How many domains use Freshservice (Freshworks)?
402 domains in the Tranco top-1M use Freshservice (Freshworks) as their SaaS sender as of September 12, 2026, according to Live Direct Marketing's daily DNS scan.
What is Freshservice (Freshworks)'s market share?
Freshservice (Freshworks) holds 0.06% of SPF-publishing domains in the Tranco top-1M (snapshot of 2026-09-12). The number is recomputed every day.
What are the biggest alternatives to Freshservice (Freshworks)?
The largest SaaS senders in the same category by Tranco top-1M share are: Shopify, Pardot (Salesforce), CodeTwo Email Signatures 365, KnowBe4, Statuspage (Atlassian) (as of 2026-09-12).
Largest SaaS senders in this category
Shopify (0.86%) · Pardot (Salesforce) (0.74%) · CodeTwo Email Signatures 365 (0.70%) · KnowBe4 (0.53%) · Statuspage (Atlassian) (0.32%) · Trustpilot (0.29%) · Firebase (Google) (0.29%) · BigCommerce (0.28%) · Atlassian (Jira/Confluence) (0.28%) · Lark / Feishu (0.20%)
Domain sample (top 100 by Tranco rank)
Showing 100 of 402 domains.