Freshservice (Freshworks) email provider statistics and deliverability context
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According to Live Direct Marketing's daily Tranco top-1M scan (September 24, 2026), Freshservice (Freshworks) is the SaaS sender for 421 domains — 0.07% of 637,420 SPF-publishing domains. Its strongest TLD is .com (60.6% of its domains). Detection: include: mechanisms in the SPF record.
Last updated from the 2026-09-24 DNS snapshot.
What Freshservice (Freshworks) represents in this dataset
Freshservice — IT service desk by Freshworks.
Directory category: Saas. The classification comes from include: mechanisms in the SPF record. It describes observed DNS infrastructure, not a commercial relationship and not the placement of any individual message.
What the 2026-09-24 snapshot shows about Freshservice (Freshworks)
Across 49 distinct TLDs its top three are .com (60.6%), .org (6.9%), .edu (5.2%) — together 72.7% of the 421 domains, which makes the footprint narrow — three TLDs cover most of it, which is typical of a regional or single-market operator. The service most often observed on the same domains is Microsoft 365 (Mailbox, 214 domains, 50.8% of them), followed by Google Workspace (16.2%). Directly comparable by the same detection rule: Shopify, Pardot (Salesforce), CodeTwo Email Signatures 365. Ranking between them reflects what is published in DNS, not delivery quality or volume sent. All figures come from a single daily DNS snapshot (2026-09-24); a domain appears here when its published records match the include: mechanisms in the SPF record rule, which is an infrastructure fact, not a commercial relationship.
Commonly used together with Freshservice (Freshworks)
What else the same 421 domains use — cross-tabulated from the same daily snapshot (2026-09-24).
| Type | Service | Domains | Share of Freshservice (Freshworks) users |
|---|---|---|---|
| Mailbox | Microsoft 365 | 214 | 50.8% |
| Mailbox | Google Workspace | 68 | 16.2% |
| Mailbox | Mimecast | 51 | 12.1% |
| Mailbox | Proofpoint | 27 | 6.4% |
| Mailbox | Barracuda | 18 | 4.3% |
| Mailbox | Unknown / Other | 8 | 1.9% |
TLD distribution (top 30 of 49)
Frequently asked questions
How many domains use Freshservice (Freshworks)?
421 domains in the Tranco top-1M use Freshservice (Freshworks) as their SaaS sender as of September 24, 2026, according to Live Direct Marketing's daily DNS scan.
What is Freshservice (Freshworks)'s market share?
Freshservice (Freshworks) holds 0.07% of SPF-publishing domains in the Tranco top-1M (snapshot of 2026-09-24). The number is recomputed every day.
What are the biggest alternatives to Freshservice (Freshworks)?
The largest SaaS senders in the same category by Tranco top-1M share are: Shopify, Pardot (Salesforce), CodeTwo Email Signatures 365, KnowBe4, Statuspage (Atlassian) (as of 2026-09-24).
Largest SaaS senders in this category
Shopify (0.84%) · Pardot (Salesforce) (0.75%) · CodeTwo Email Signatures 365 (0.71%) · KnowBe4 (0.54%) · Statuspage (Atlassian) (0.33%) · Trustpilot (0.30%) · Firebase (Google) (0.29%) · Atlassian (Jira/Confluence) (0.28%) · BigCommerce (0.27%) · Lark / Feishu (0.20%)
Domain sample (top 100 by Tranco rank)
Showing 100 of 421 domains.