Kayako email provider statistics and deliverability context
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According to Live Direct Marketing's daily Tranco top-1M scan (September 24, 2026), Kayako is the SaaS sender for 101 domains — 0.02% of 637,420 SPF-publishing domains. Its strongest TLD is .com (57.4% of its domains). Detection: include: mechanisms in the SPF record.
Last updated from the 2026-09-24 DNS snapshot.
What Kayako represents in this dataset
Kayako — customer service helpdesk.
Directory category: Saas. The classification comes from include: mechanisms in the SPF record. It describes observed DNS infrastructure, not a commercial relationship and not the placement of any individual message.
What the 2026-09-24 snapshot shows about Kayako
Across 24 distinct TLDs its top three are .com (57.4%), .org (4.0%), .se (4.0%) — together 65.3% of the 101 domains, which makes the footprint moderately concentrated, with a recognisable home market. The service most often observed on the same domains is Google Workspace (Mailbox, 43 domains, 42.6% of them), followed by Microsoft 365 (31.7%). Directly comparable by the same detection rule: Shopify, Pardot (Salesforce), CodeTwo Email Signatures 365. Ranking between them reflects what is published in DNS, not delivery quality or volume sent. All figures come from a single daily DNS snapshot (2026-09-24); a domain appears here when its published records match the include: mechanisms in the SPF record rule, which is an infrastructure fact, not a commercial relationship.
Commonly used together with Kayako
What else the same 101 domains use — cross-tabulated from the same daily snapshot (2026-09-24).
| Type | Service | Domains | Share of Kayako users |
|---|---|---|---|
| Mailbox | Google Workspace | 43 | 42.6% |
| Mailbox | Microsoft 365 | 32 | 31.7% |
| Mailbox | Self-Hosted | 8 | 7.9% |
| Mailbox | Generic / unmatched (mx*.*) | 7 | 6.9% |
| Mailbox | Unknown / Other | 3 | 3.0% |
| Mailbox | Mimecast | 2 | 2.0% |
TLD distribution (top 24 of 24)
Frequently asked questions
How many domains use Kayako?
101 domains in the Tranco top-1M use Kayako as their SaaS sender as of September 24, 2026, according to Live Direct Marketing's daily DNS scan.
What is Kayako's market share?
Kayako holds 0.02% of SPF-publishing domains in the Tranco top-1M (snapshot of 2026-09-24). The number is recomputed every day.
What are the biggest alternatives to Kayako?
The largest SaaS senders in the same category by Tranco top-1M share are: Shopify, Pardot (Salesforce), CodeTwo Email Signatures 365, KnowBe4, Statuspage (Atlassian) (as of 2026-09-24).
Largest SaaS senders in this category
Shopify (0.84%) · Pardot (Salesforce) (0.75%) · CodeTwo Email Signatures 365 (0.71%) · KnowBe4 (0.54%) · Statuspage (Atlassian) (0.33%) · Trustpilot (0.30%) · Firebase (Google) (0.29%) · Atlassian (Jira/Confluence) (0.28%) · BigCommerce (0.27%) · Lark / Feishu (0.20%)
Domain sample (top 100 by Tranco rank)
Showing 100 of 101 domains.