Qualtrics Mail email service provider (ESP)
According to Live Direct Marketing's daily Tranco top-1M scan (September 19, 2026), Qualtrics Mail is the email service provider (ESP) for 165 domains — 0.03% of 642,799 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.
Key facts
- 165 domains in the Tranco top-1M use Qualtrics Mail (0.03% of SPF-publishing domains).
- Snapshot date: 2026-09-19 — recomputed every day.
- Strongest TLD: .com (43.6% of its domains).
- Most co-used service: Microsoft 365.
- Directory category: SaaS sender.
Why Qualtrics Mail appears in this category
Qualtrics XM survey/email infra (qemailserver.com).
We classify it as a SaaS sender from include: mechanisms in the SPF record matching a maintained provider rule. This is infrastructure attribution from public DNS, not evidence of a direct contract or exclusive use.
Qualtrics Mail is an email delivery service from Qualtrics, the customer experience management company. It sends transactional and customer communications for organisations using Qualtrics for surveys, feedback programmes, and related experience services.
The service is predominantly used by smaller and mid-market organisations rather than large enterprises. Deployment is internationally distributed and concentrated on .com domains. Qualtrics Mail frequently appears in organisations that also use Microsoft 365, often handling customer experience communications whilst Microsoft 365 manages corporate email.
Where Qualtrics Mail sits in the Tranco ranking
| Tranco rank band | Domains | Share of its base |
|---|---|---|
| Top 1,000 | 1 | 0.6% |
| Top 10,000 | 11 | 6.7% |
| Top 100,000 | 49 | 29.7% |
| Top 1,000,000 | 103 | 62.4% |
| Unranked | 1 | 0.6% |
Top-level domain split
| TLD | Domains | Share | |
|---|---|---|---|
| .com | 72 | 43.6% | |
| .edu | 27 | 16.4% | |
| .org | 15 | 9.1% | |
| .co.uk | 8 | 4.8% | |
| .ca | 4 | 2.4% | |
| .us | 4 | 2.4% | |
| .au | 3 | 1.8% | |
| .gov | 3 | 1.8% | |
| .net | 3 | 1.8% | |
| .ch | 2 | 1.2% |
What Qualtrics Mail users also use
Cross-tabulated from the same daily snapshot — the other email services seen on the same 165 domains.
| Type | Service | Domains | Share of Qualtrics Mail users |
|---|---|---|---|
| Mailbox | Microsoft 365 | 76 | 46.1% |
| Mailbox | Proofpoint | 27 | 16.4% |
| Mailbox | Google Workspace | 21 | 12.7% |
| Mailbox | Unknown / Other | 11 | 6.7% |
| Mailbox | Cisco IronPort | 11 | 6.7% |
| Mailbox | Mimecast | 4 | 2.4% |
| ESP | Salesforce | 39 | 23.6% |
| ESP | Amazon SES | 37 | 22.4% |
| ESP | SendGrid (Twilio) | 22 | 13.3% |
| ESP | Mailchimp | 19 | 11.5% |
Shared reputation and mid-market infrastructure
Qualtrics Mail operates in a mid-market segment with shared IP pools, meaning its reputation is more closely tied to the collective behaviour of its customer base than large-scale enterprise services. Small numbers of non-compliant senders can affect shared reputation more quickly. Users of Qualtrics Mail should maintain strict authentication (SPF, DKIM, DMARC) and monitor list quality closely to protect their sending reputation.
See the full Qualtrics Mail data page (KPI cards, trend, sample domains) →
Run a free inbox-placement test across Gmail, Outlook, Yahoo and more — see exactly where your mail lands and why.
Frequently asked questions
What is Qualtrics Mail?
Qualtrics Mail is an email delivery service operated by Qualtrics for its customer experience platform customers. It handles transactional and communications emails for organisations using Qualtrics for surveys and customer feedback.
How many domains use Qualtrics Mail?
165 domains in the Tranco top-1M use Qualtrics Mail as their email service provider (ESP) as of September 19, 2026 (0.03% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.
Is Qualtrics Mail common enough to affect email deliverability testing?
Qualtrics Mail accounts for 0.03% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.
Which countries or TLDs use Qualtrics Mail most?
Qualtrics Mail's largest TLD is .com (43.6% of its domains); it appears across 31 TLDs in total.