Qualtrics Mail email service provider (ESP)

According to Live Direct Marketing's daily Tranco top-1M scan (July 13, 2026), Qualtrics Mail is the email service provider (ESP) for 169 domains — 0.03% of 617,702 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.

Key facts

Qualtrics Mail is an email delivery service from Qualtrics, the customer experience management company. It sends transactional and customer communications for organisations using Qualtrics for surveys, feedback programmes, and related experience services.

The service is predominantly used by smaller and mid-market organisations rather than large enterprises. Deployment is internationally distributed and concentrated on .com domains. Qualtrics Mail frequently appears in organisations that also use Microsoft 365, often handling customer experience communications whilst Microsoft 365 manages corporate email.

Where Qualtrics Mail sits in the Tranco ranking

Tranco rank bandDomainsShare of its base
Top 1,00000.0%
Top 10,000116.5%
Top 100,0005029.6%
Top 1,000,00010763.3%
Unranked10.6%

Top-level domain split

TLDDomainsShare
.com7343.2%
.edu2716.0%
.org158.9%
.co.uk84.7%
.ca53.0%
.gov42.4%
.us42.4%
.au42.4%
.net31.8%
.ie21.2%

What Qualtrics Mail users also use

Cross-tabulated from the same daily snapshot — the other email services seen on the same 169 domains.

TypeServiceDomainsShare of Qualtrics Mail users
MailboxMicrosoft 3657745.6%
MailboxProofpoint2816.6%
MailboxGoogle Workspace2213.0%
MailboxUnknown / Other137.7%
MailboxCisco IronPort116.5%
MailboxSelf-Hosted42.4%
ESPSalesforce4023.7%
ESPAmazon SES3822.5%
ESPSendGrid (Twilio)2313.6%
ESPMailchimp2011.8%

Shared reputation and mid-market infrastructure

Qualtrics Mail operates in a mid-market segment with shared IP pools, meaning its reputation is more closely tied to the collective behaviour of its customer base than large-scale enterprise services. Small numbers of non-compliant senders can affect shared reputation more quickly. Users of Qualtrics Mail should maintain strict authentication (SPF, DKIM, DMARC) and monitor list quality closely to protect their sending reputation.

See the full Qualtrics Mail data page (KPI cards, trend, sample domains) →

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Frequently asked questions

What is Qualtrics Mail?

Qualtrics Mail is an email delivery service operated by Qualtrics for its customer experience platform customers. It handles transactional and communications emails for organisations using Qualtrics for surveys and customer feedback.

How many domains use Qualtrics Mail?

169 domains in the Tranco top-1M use Qualtrics Mail as their email service provider (ESP) as of July 13, 2026 (0.03% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.

Is Qualtrics Mail common enough to affect email deliverability testing?

Qualtrics Mail accounts for 0.03% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.

Which countries or TLDs use Qualtrics Mail most?

Qualtrics Mail's largest TLD is .com (43.2% of its domains); it appears across 32 TLDs in total.

Other email service provider (ESP)s

Amazon SES (6.21%)SendGrid (Twilio) (4.76%)Mailgun (4.11%)Zendesk (3.86%)Mailchimp (3.69%)Mandrill (3.36%)HubSpot (3.18%)Salesforce (2.62%)Mailjet (Sinch) (2.13%)Cloudflare Email Routing (1.80%)