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Email infrastructure of freshchat.com

According to Live Direct Marketing's daily DNS scan (July 13, 2026), freshchat.com (Tranco rank #3,619) receives mail via Google Workspace and sends through SendGrid (Twilio), Autopilot HQ. Its DMARC policy is p=none (monitor only) — like the majority of DMARC publishers (53% don't enforce).

Mailbox provider (MX)Google Workspace
ESPs in SPFSendGrid (Twilio), Autopilot HQ
SaaS senders in SPFnone detected
DMARC policyp=none
DMARC recordv=DMARC1; p=none; sp=quarantine; pct=20; rua=mailto:dmarc-freshchat-reports@freshworks.com,mailto:dmarc_agg@dmarc.everest.email; ruf=mailto:dmarc-freshchat-reports@freshworks.com,mailto:dmarc_fr@dmarc.everest.email;
Tranco rank#3,619
Snapshot2026-07-13 (updated daily)

Frequently asked questions

What email provider does freshchat.com use?

freshchat.com uses Google Workspace for inbound mail (detected from its primary MX record) as of July 13, 2026, per Live Direct Marketing's daily Tranco top-1M scan.

What ESP does freshchat.com use?

freshchat.com authorises SendGrid (Twilio), Autopilot HQ in its SPF record as of July 13, 2026.

Does freshchat.com enforce DMARC?

No — freshchat.com publishes p=none, which only monitors and does not block spoofing (as of July 13, 2026).

DNS records say who should deliver your mail — they don't say whether it lands in the inbox. Run a free inbox placement test for freshchat.com at Gmail, Outlook, Yandex and Mail.ru.
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