BigCommerce SaaS sender

According to Live Direct Marketing's daily Tranco top-1M scan (September 16, 2026), BigCommerce is the SaaS sender for 1,747 domains — 0.28% of 634,905 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.

Key facts

Why BigCommerce appears in this category

BigCommerce — US SaaS e-commerce platform sending order, shipping and account emails for merchant stores.

We classify it as a SaaS sender from include: mechanisms in the SPF record matching a maintained provider rule. This is infrastructure attribution from public DNS, not evidence of a direct contract or exclusive use.

BigCommerce is a SaaS e-commerce platform operated by BigCommerce Inc. that hosts online retail storefronts and sends transactional and promotional email on behalf of its customer domains. Merchants use it for storefront hosting, payment processing, and order fulfilment, with BigCommerce's infrastructure handling the actual mail transmission.

BigCommerce's email footprint is concentrated among small and mid-market online retailers rather than large enterprise brands, predominantly in the .com domain space with a US and global geographic skew. For email practitioners, this means frequent SPF includes pointing to BigCommerce infrastructure, especially in environments where merchants pair BigCommerce with Microsoft 365 for corporate email—a configuration that can complicate SPF chains and DMARC alignment if not carefully ordered.

Where BigCommerce sits in the Tranco ranking

Tranco rank bandDomainsShare of its base
Top 1,00010.1%
Top 10,00020.1%
Top 100,000885.0%
Top 1,000,0001,62793.1%
Unranked291.7%

Top-level domain split

TLDDomainsShare
.com1,41781.1%
.com.au885.0%
.co.uk814.6%
.org372.1%
.ca261.5%
.net211.2%
.nl100.6%
.ie90.5%
.co.nz80.5%
.us50.3%

What BigCommerce users also use

Cross-tabulated from the same daily snapshot — the other email services seen on the same 1,747 domains.

TypeServiceDomainsShare of BigCommerce users
MailboxGoogle Workspace62035.5%
MailboxMicrosoft 36560734.7%
MailboxBigCommerce965.5%
MailboxProofpoint Essentials573.3%
MailboxUnknown / Other533.0%
MailboxSelf-Hosted462.6%

SPF includes and DMARC alignment with BigCommerce

Merchants using BigCommerce for email transmission add a BigCommerce SPF include to their domain's SPF record, typically include:bigcommerce.com. When a merchant also operates Microsoft 365, multiple SPF includes compete within the same policy, and if DMARC alignment is not properly configured—such as specifying BigCommerce's signing domain in authentication tags or relaxing alignment—authentication can fail and mail may be rejected or flagged as phishing risk.

See the full BigCommerce data page (KPI cards, trend, sample domains) →

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Frequently asked questions

Why do I see BigCommerce SPF includes on e-commerce sites?

BigCommerce is a SaaS platform that sends email on behalf of merchant domains; sites using BigCommerce for their online store include its SPF record to authorise BigCommerce's mail servers to send from the merchant's domain.

How many domains use BigCommerce?

1,747 domains in the Tranco top-1M use BigCommerce as their SaaS sender as of September 16, 2026 (0.28% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.

Is BigCommerce common enough to affect email deliverability testing?

BigCommerce accounts for 0.28% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.

Is BigCommerce growing or declining?

BigCommerce is declining — its share moved -0.01 pp over the last 30 days (as of September 16, 2026).

Which countries or TLDs use BigCommerce most?

BigCommerce's largest TLD is .com (81.1% of its domains); it appears across 42 TLDs in total.

Other SaaS senders

Shopify (0.86%)Pardot (Salesforce) (0.74%)CodeTwo Email Signatures 365 (0.70%)KnowBe4 (0.54%)Statuspage (Atlassian) (0.32%)Trustpilot (0.29%)Firebase (Google) (0.29%)Atlassian (Jira/Confluence) (0.28%)Lark / Feishu (0.20%)Sage Intacct (0.18%)