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Email infrastructure of customer.io

According to Live Direct Marketing's daily DNS scan (July 13, 2026), customer.io (Tranco rank #2,200) receives mail via Google Workspace and sends through Mailchimp, Amazon SES, Zendesk. Its DMARC policy is p=quarantine — one of the minority (47%) of DMARC publishers that actually enforce.

Mailbox provider (MX)Google Workspace
ESPs in SPFMailchimp, Amazon SES, Zendesk, Help Scout
SaaS senders in SPFnone detected
DMARC policyp=quarantine
DMARC recordv=DMARC1; p=quarantine; sp=quarantine; rua=mailto:re+a0b40970b63a@inbound.dmarcdigests.com,mailto:dmarc@rp.laneful.net; aspf=r; pct=100
Tranco rank#2,200
Snapshot2026-07-13 (updated daily)

Frequently asked questions

What email provider does customer.io use?

customer.io uses Google Workspace for inbound mail (detected from its primary MX record) as of July 13, 2026, per Live Direct Marketing's daily Tranco top-1M scan.

What ESP does customer.io use?

customer.io authorises Mailchimp, Amazon SES, Zendesk, Help Scout in its SPF record as of July 13, 2026.

Does customer.io enforce DMARC?

Partially — customer.io publishes p=quarantine (as of July 13, 2026).

DNS records say who should deliver your mail — they don't say whether it lands in the inbox. Run a free inbox placement test for customer.io at Gmail, Outlook, Yandex and Mail.ru.
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