Autotask (ConnectWise) SaaS sender
According to Live Direct Marketing's daily Tranco top-1M scan (September 17, 2026), Autotask (ConnectWise) is the SaaS sender for 472 domains — 0.07% of 635,547 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.
Key facts
- 472 domains in the Tranco top-1M use Autotask (ConnectWise) (0.07% of SPF-publishing domains).
- Snapshot date: 2026-09-17 — recomputed every day.
- 30-day share change: -0.01 pp.
- Strongest TLD: .com (50.2% of its domains).
- Most co-used service: Microsoft 365.
- Directory category: SaaS sender.
Why Autotask (ConnectWise) appears in this category
Autotask PSA — professional services automation platform for MSPs, originally Datto and now sold alongside ConnectWise tooling.
We classify it as a SaaS sender from include: mechanisms in the SPF record matching a maintained provider rule. This is infrastructure attribution from public DNS, not evidence of a direct contract or exclusive use.
Autotask is a Professional Services Automation platform owned and operated by ConnectWise. The service is designed for managed service providers (MSPs), IT service organisations, and consulting firms, providing tools for client engagement management, ticketing, billing, and service delivery automation.
Autotask appears in email infrastructure SPF records across a long tail of smaller and mid-market organisations rather than the largest global brands, with notably higher concentration in the .com domain space. Its frequent deployment alongside Microsoft 365 reflects a common pattern: organisations maintain Office 365 for employee mail whilst using Autotask to automate client-facing communications and service notifications.
Where Autotask (ConnectWise) sits in the Tranco ranking
| Tranco rank band | Domains | Share of its base |
|---|---|---|
| Top 1,000 | 1 | 0.2% |
| Top 10,000 | 0 | 0.0% |
| Top 100,000 | 28 | 5.9% |
| Top 1,000,000 | 438 | 92.8% |
| Unranked | 5 | 1.1% |
Top-level domain split
| TLD | Domains | Share | |
|---|---|---|---|
| .com | 237 | 50.2% | |
| .nl | 38 | 8.1% | |
| .org | 29 | 6.1% | |
| .net | 22 | 4.7% | |
| .com.au | 17 | 3.6% | |
| .co.uk | 16 | 3.4% | |
| .ca | 11 | 2.3% | |
| .de | 9 | 1.9% | |
| .be | 8 | 1.7% | |
| .ie | 6 | 1.3% |
What Autotask (ConnectWise) users also use
Cross-tabulated from the same daily snapshot — the other email services seen on the same 472 domains.
| Type | Service | Domains | Share of Autotask (ConnectWise) users |
|---|---|---|---|
| Mailbox | Microsoft 365 | 284 | 60.2% |
| Mailbox | Mimecast | 42 | 8.9% |
| Mailbox | Unknown / Other | 26 | 5.5% |
| Mailbox | Self-Hosted | 24 | 5.1% |
| Mailbox | Google Workspace | 23 | 4.9% |
| Mailbox | Proofpoint Essentials | 17 | 3.6% |
Multi-tenant email infrastructure and shared IP reputation
Autotask sends email on behalf of client domains using its own infrastructure, documented in those domains' SPF records. Because many organisations transmit mail through shared IP pools, sender reputation and filtering decisions at recipient systems accumulate across the entire tenant population rather than remaining isolated per-customer. A high-volume client's delivery reputation thus affects the IP space available to all other Autotask users, particularly where recipient systems like Microsoft 365 apply IP-based filtering and rate-limiting.
See the full Autotask (ConnectWise) data page (KPI cards, trend, sample domains) →
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Frequently asked questions
What is the Autotask SPF include and do I need it?
An Autotask SPF include is required for the platform to send authenticated email from your domain, including service notifications and client alerts. Removing it would cause Autotask-originated messages to fail SPF validation and face rejection or filtering by recipient mail systems.
How many domains use Autotask (ConnectWise)?
472 domains in the Tranco top-1M use Autotask (ConnectWise) as their SaaS sender as of September 17, 2026 (0.07% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.
Is Autotask (ConnectWise) common enough to affect email deliverability testing?
Autotask (ConnectWise) accounts for 0.07% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.
Is Autotask (ConnectWise) growing or declining?
Autotask (ConnectWise) has been stable — its share moved -0.01 pp over the last 30 days (as of September 17, 2026).
Which countries or TLDs use Autotask (ConnectWise) most?
Autotask (ConnectWise)'s largest TLD is .com (50.2% of its domains); it appears across 48 TLDs in total.