According to Live Direct Marketing's daily Tranco top-1M scan (July 13, 2026), Freshsales (Freshworks) is the SaaS sender for 188 domains — 0.03% of 617,702 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.
Freshsales is a customer relationship management (CRM) platform operated by Freshworks that provides email delivery capabilities for businesses to send messages on behalf of their own domains. Like other email-sending platforms, Freshsales maintains mail infrastructure and publishes SPF records to authenticate outbound mail from customer domains.
Freshsales' presence across the web follows a distinct pattern: it is concentrated amongst smaller and mid-market sites rather than the largest global brands, skews heavily toward .com domains, and frequently appears in infrastructure stacks that also include Google Workspace. For email practitioners, this footprint means that understanding Freshsales' mail infrastructure is particularly relevant when working with smaller businesses or evaluating email stacks that mix consumer productivity platforms with commercial CRM tools.
| Tranco rank band | Domains | Share of its base |
|---|---|---|
| Top 1,000 | 0 | 0.0% |
| Top 10,000 | 3 | 1.6% |
| Top 100,000 | 25 | 13.3% |
| Top 1,000,000 | 150 | 79.8% |
| Unranked | 10 | 5.3% |
| TLD | Domains | Share | |
|---|---|---|---|
| .com | 122 | 64.9% | |
| .de | 6 | 3.2% | |
| .io | 6 | 3.2% | |
| .net | 5 | 2.7% | |
| .co | 4 | 2.1% | |
| .nl | 4 | 2.1% | |
| .ai | 4 | 2.1% | |
| .it | 3 | 1.6% | |
| .edu | 3 | 1.6% | |
| .org | 3 | 1.6% |
Cross-tabulated from the same daily snapshot — the other email services seen on the same 188 domains.
| Type | Service | Domains | Share of Freshsales (Freshworks) users |
|---|---|---|---|
| Mailbox | Google Workspace | 115 | 61.2% |
| Mailbox | Microsoft 365 | 40 | 21.3% |
| Mailbox | Self-Hosted | 7 | 3.7% |
| Mailbox | Unknown / Other | 5 | 2.7% |
| Mailbox | Mimecast | 4 | 2.1% |
| Mailbox | Generic / unmatched (mx*.*) | 4 | 2.1% |
Because Freshsales sends mail on behalf of customer domains, those domains must declare Freshsales' mail servers in their SPF records via an include mechanism. This creates a common pattern in smaller business domains: SPF records that reference both Freshsales and Google Workspace, reflecting the prevalence of both tools in the SMB market. Senders and deliverability teams should be aware that Freshsales SPF includes contribute to SPF record complexity, particularly when combined with other vendor references, and that proper configuration of Freshsales' SPF entry is essential for authentication.
See the full Freshsales (Freshworks) data page (KPI cards, trend, sample domains) →
If a domain includes Freshsales in its SPF record, that organisation is using Freshsales for customer relationship management and email delivery. It is a strong signal of smaller or mid-market infrastructure and often indicates simultaneous use of Google Workspace for email and collaboration.
188 domains in the Tranco top-1M use Freshsales (Freshworks) as their SaaS sender as of July 13, 2026 (0.03% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.
Freshsales (Freshworks) accounts for 0.03% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.
Freshsales (Freshworks)'s largest TLD is .com (64.9% of its domains); it appears across 30 TLDs in total.