According to Live Direct Marketing's daily Tranco top-1M scan (July 13, 2026), RetailCRM is the SaaS sender for 295 domains — 0.05% of 617,702 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.
RetailCRM is a customer relationship management platform that provides email sending capabilities for e-commerce merchants and small-to-medium businesses, allowing them to deliver marketing and transactional messages from their own domains through RetailCRM's infrastructure.
The platform's presence in DNS records is concentrated amongst smaller regional operators, particularly in the .ru domain space, and is frequently found alongside self-hosted mail infrastructure. For email deliverability professionals, this means RetailCRM is part of a long tail of third-party senders to monitor, particularly when assessing infrastructure in Eastern European markets.
| Tranco rank band | Domains | Share of its base |
|---|---|---|
| Top 1,000 | 0 | 0.0% |
| Top 10,000 | 2 | 0.7% |
| Top 100,000 | 9 | 3.1% |
| Top 1,000,000 | 207 | 70.2% |
| Unranked | 77 | 26.1% |
| TLD | Domains | Share | |
|---|---|---|---|
| .ru | 220 | 74.6% | |
| .com | 29 | 9.8% | |
| .by | 10 | 3.4% | |
| .ua | 9 | 3.1% | |
| .shop | 4 | 1.4% | |
| .md | 3 | 1.0% | |
| .com.ua | 3 | 1.0% | |
| .es | 2 | 0.7% | |
| .pro | 2 | 0.7% | |
| .uz | 2 | 0.7% |
Cross-tabulated from the same daily snapshot — the other email services seen on the same 295 domains.
| Type | Service | Domains | Share of RetailCRM users |
|---|---|---|---|
| Mailbox | Self-Hosted | 96 | 32.5% |
| Mailbox | Yandex 360 | 87 | 29.5% |
| Mailbox | Mail.ru for Business | 38 | 12.9% |
| Mailbox | Google Workspace | 27 | 9.2% |
| Mailbox | Microsoft 365 | 14 | 4.7% |
| Mailbox | Generic / unmatched (mail.*) | 7 | 2.4% |
RetailCRM's presence in DNS records signals a region-focused operator rather than a global-scale SaaS platform, concentrated in Eastern European and Runet markets. This regional footprint means its receiving-side reputation, filtering patterns, and delivery outcomes are distinct from global platforms and are more influenced by the behaviour of its regional user base.
See the full RetailCRM data page (KPI cards, trend, sample domains) →
It indicates the domain uses RetailCRM, a regional SaaS email platform primarily serving smaller businesses in Eastern European and Russian markets, often alongside self-hosted mail systems. Seeing RetailCRM in a domain's SPF record is most relevant to organisations operating in or monitoring those regions.
295 domains in the Tranco top-1M use RetailCRM as their SaaS sender as of July 13, 2026 (0.05% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.
RetailCRM accounts for 0.05% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.
RetailCRM's largest TLD is .ru (74.6% of its domains); it appears across 21 TLDs in total.