RetailCRM SaaS sender
According to Live Direct Marketing's daily Tranco top-1M scan (September 22, 2026), RetailCRM is the SaaS sender for 260 domains — 0.04% of 637,585 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.
Key facts
- 260 domains in the Tranco top-1M use RetailCRM (0.04% of SPF-publishing domains).
- Snapshot date: 2026-09-22 — recomputed every day.
- Strongest TLD: .ru (72.7% of its domains).
- Most co-used service: Yandex 360.
- Directory category: SaaS sender.
Why RetailCRM appears in this category
Russian/CIS retail CRM for ecommerce merchants.
We classify it as a SaaS sender from include: mechanisms in the SPF record matching a maintained provider rule. This is infrastructure attribution from public DNS, not evidence of a direct contract or exclusive use.
RetailCRM is a customer relationship management platform that provides email sending capabilities for e-commerce merchants and small-to-medium businesses, allowing them to deliver marketing and transactional messages from their own domains through RetailCRM's infrastructure.
The platform's presence in DNS records is concentrated amongst smaller regional operators, particularly in the .ru domain space, and is frequently found alongside self-hosted mail infrastructure. For email deliverability professionals, this means RetailCRM is part of a long tail of third-party senders to monitor, particularly when assessing infrastructure in Eastern European markets.
Where RetailCRM sits in the Tranco ranking
| Tranco rank band | Domains | Share of its base |
|---|---|---|
| Top 1,000 | 0 | 0.0% |
| Top 10,000 | 2 | 0.8% |
| Top 100,000 | 11 | 4.2% |
| Top 1,000,000 | 243 | 93.5% |
| Unranked | 4 | 1.5% |
Top-level domain split
| TLD | Domains | Share | |
|---|---|---|---|
| .ru | 189 | 72.7% | |
| .com | 25 | 9.6% | |
| .by | 10 | 3.8% | |
| .ua | 9 | 3.5% | |
| .com.ua | 4 | 1.5% | |
| .md | 3 | 1.2% | |
| .shop | 3 | 1.2% | |
| .uz | 2 | 0.8% | |
| .su | 2 | 0.8% | |
| .club | 1 | 0.4% |
What RetailCRM users also use
Cross-tabulated from the same daily snapshot — the other email services seen on the same 260 domains.
| Type | Service | Domains | Share of RetailCRM users |
|---|---|---|---|
| Mailbox | Yandex 360 | 93 | 35.8% |
| Mailbox | Self-Hosted | 51 | 19.6% |
| Mailbox | Mail.ru for Business | 38 | 14.6% |
| Mailbox | Google Workspace | 21 | 8.1% |
| Mailbox | Microsoft 365 | 15 | 5.8% |
| Mailbox | Beget (RU) | 9 | 3.5% |
Regional footprint and long-tail positioning
RetailCRM's presence in DNS records signals a region-focused operator rather than a global-scale SaaS platform, concentrated in Eastern European and Runet markets. This regional footprint means its receiving-side reputation, filtering patterns, and delivery outcomes are distinct from global platforms and are more influenced by the behaviour of its regional user base.
See the full RetailCRM data page (KPI cards, trend, sample domains) →
Run a free inbox-placement test across Gmail, Outlook, Yahoo and more — see exactly where your mail lands and why.
Frequently asked questions
What does RetailCRM in an SPF record tell me about a domain's mail infrastructure?
It indicates the domain uses RetailCRM, a regional SaaS email platform primarily serving smaller businesses in Eastern European and Russian markets, often alongside self-hosted mail systems. Seeing RetailCRM in a domain's SPF record is most relevant to organisations operating in or monitoring those regions.
How many domains use RetailCRM?
260 domains in the Tranco top-1M use RetailCRM as their SaaS sender as of September 22, 2026 (0.04% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.
Is RetailCRM common enough to affect email deliverability testing?
RetailCRM accounts for 0.04% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.
Which countries or TLDs use RetailCRM most?
RetailCRM's largest TLD is .ru (72.7% of its domains); it appears across 22 TLDs in total.