User.com SaaS sender

According to Live Direct Marketing's daily Tranco top-1M scan (July 13, 2026), User.com is the SaaS sender for 189 domains — 0.03% of 617,702 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.

Key facts

User.com is a software-as-a-service platform that sends email on behalf of customer domains. It operates as an outbound email delivery agent, typically configured via SPF include mechanisms in customer DNS records.

User.com's footprint concentrates in the midmarket segment, particularly within Polish domains, and frequently appears alongside Google Workspace. This pattern reflects its adoption among organisations with hybrid email infrastructure. For anyone involved in email deliverability—whether sending through User.com, receiving its traffic, or auditing sender configurations—User.com is most commonly encountered in medium-sized domain profiles with Central European presence rather than the largest global properties.

Where User.com sits in the Tranco ranking

Tranco rank bandDomainsShare of its base
Top 1,00000.0%
Top 10,00000.0%
Top 100,0002412.7%
Top 1,000,00015984.1%
Unranked63.2%

Top-level domain split

TLDDomainsShare
.pl9148.1%
.com3619.0%
.se73.7%
.cz63.2%
.com.pl63.2%
.io52.6%
.de52.6%
.fr42.1%
.ro42.1%
.eu31.6%

What User.com users also use

Cross-tabulated from the same daily snapshot — the other email services seen on the same 189 domains.

TypeServiceDomainsShare of User.com users
MailboxGoogle Workspace6836.0%
MailboxMicrosoft 3655529.1%
MailboxUnknown / Other2010.6%
MailboxSelf-Hosted179.0%
MailboxGeneric / unmatched (mail.*)84.2%
MailboxProofpoint Essentials31.6%

Third-party delegation and email authentication configuration

User.com operates as a delegated email agent, meaning organisations authorise it to send email from their domains via SPF include mechanisms. This delegation model is standard for SaaS platforms, but when User.com is deployed alongside other outbound channels—such as Google Workspace—SPF records become more complex. Organisations should monitor their SPF configuration to avoid DNS lookup limit issues, which can degrade authentication validation. Proper SPF configuration is essential to maintain authentication integrity across hybrid email infrastructure.

See the full User.com data page (KPI cards, trend, sample domains) →

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Frequently asked questions

Why does User.com appear in my SPF records?

User.com appears in your SPF records if your organisation uses it for outbound email delivery. The SPF include delegates mail authentication to User.com's sending infrastructure, a standard practice for SaaS email platforms.

How many domains use User.com?

189 domains in the Tranco top-1M use User.com as their SaaS sender as of July 13, 2026 (0.03% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.

Is User.com common enough to affect email deliverability testing?

User.com accounts for 0.03% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.

Which countries or TLDs use User.com most?

User.com's largest TLD is .pl (48.1% of its domains); it appears across 29 TLDs in total.

Other SaaS senders

Shopify (0.87%)Pardot (Salesforce) (0.79%)CodeTwo Email Signatures 365 (0.71%)KnowBe4 (0.56%)Statuspage (Atlassian) (0.34%)Trustpilot (0.30%)Atlassian (Jira/Confluence) (0.30%)Firebase (Google) (0.29%)BigCommerce (0.22%)Lark / Feishu (0.21%)