UserVoice SaaS sender

According to Live Direct Marketing's daily Tranco top-1M scan (July 13, 2026), UserVoice is the SaaS sender for 155 domains — 0.03% of 617,702 SPF-publishing domains. Detection method: include: mechanisms in the SPF record.

Key facts

UserVoice is a customer feedback and engagement SaaS platform that sends transactional email on behalf of its client domains — primarily feedback notifications and engagement messages. Mail sent via UserVoice originates from the platform's infrastructure and requires SPF includes in client domains' DNS records for proper authentication.

UserVoice's email footprint is concentrated among smaller websites rather than the largest brands, predominantly in the .com space, and often deployed alongside Google Workspace. For those sending mail via UserVoice, correct SPF configuration is essential to ensure authentication; for recipients and email filters, this pattern reflects the platform's uptake among smaller and mid-market organisations.

Where UserVoice sits in the Tranco ranking

Tranco rank bandDomainsShare of its base
Top 1,00000.0%
Top 10,00063.9%
Top 100,0003723.9%
Top 1,000,00010668.4%
Unranked63.9%

Top-level domain split

TLDDomainsShare
.com10869.7%
.de74.5%
.org53.2%
.fi42.6%
.net31.9%
.me31.9%
.co.uk31.9%
.ie31.9%
.to21.3%
.com.au21.3%

What UserVoice users also use

Cross-tabulated from the same daily snapshot — the other email services seen on the same 155 domains.

TypeServiceDomainsShare of UserVoice users
MailboxGoogle Workspace8554.8%
MailboxMicrosoft 3653623.2%
MailboxSelf-Hosted95.8%
MailboxMimecast53.2%
MailboxRackspace Email42.6%
MailboxUnknown / Other31.9%

SPF configuration and multi-tenant reputation dynamics

UserVoice sends mail for many client domains from shared infrastructure, so each client must add a UserVoice SPF include to their DNS records; without it, authentication fails and mail lands in spam. Shared infrastructure also means reputation is not fully isolated: if one client account is compromised or exploited for spam, other UserVoice customers may see temporary deliverability impact until ISPs adjust their filtering assessment of UserVoice's IP ranges.

See the full UserVoice data page (KPI cards, trend, sample domains) →

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Frequently asked questions

Do I need UserVoice in my SPF record?

Yes, if you use UserVoice to send email, you must add their SPF include to your domain's SPF record; without it, their messages fail authentication and land in spam.

How many domains use UserVoice?

155 domains in the Tranco top-1M use UserVoice as their SaaS sender as of July 13, 2026 (0.03% of SPF-publishing domains), according to Live Direct Marketing's daily DNS scan.

Is UserVoice common enough to affect email deliverability testing?

UserVoice accounts for 0.03% of SPF-publishing domains in the top 1M. Whether you should seed a test mailbox there depends on how much of your audience it represents — the co-usage table above shows the services it appears alongside most.

Which countries or TLDs use UserVoice most?

UserVoice's largest TLD is .com (69.7% of its domains); it appears across 24 TLDs in total.

Other SaaS senders

Shopify (0.87%)Pardot (Salesforce) (0.79%)CodeTwo Email Signatures 365 (0.71%)KnowBe4 (0.56%)Statuspage (Atlassian) (0.34%)Trustpilot (0.30%)Atlassian (Jira/Confluence) (0.30%)Firebase (Google) (0.29%)BigCommerce (0.22%)Lark / Feishu (0.21%)